FAQs
Q: What types of products do you offer?
A: We offer a wide range of products, including clothing, accessories. Our clothing collection includes tops, dresses, pants, and more. Our accessories collection includes bags, jewelry, and hair accessories.
Q: Are your products ethically sourced?
A: Yes, we are committed to responsible fashion and ethically source our products. We work with manufacturers who prioritize fair labor practices and use sustainable materials.
Q: How can I place an order?
A: You can place an order directly on our website. Simply select the product you want to purchase, add it to your cart, and proceed to checkout. We accept all major credit cards.
Q: Do you offer free shipping?
A: We currently off $5.00 Flat rate shipping on all orders within the United States. More Shipping options to come.
Q: What is your return policy?
A: We accept returns within 14 days of delivery. The item must be in its original condition, with tags attached. Customers are responsible for return shipping costs.
Q: How can I contact customer service?
A: You can contact us through our website's contact form, or by emailing us directly at support@openandtrue.com. We typically respond within 24 hours.
A: We offer a wide range of products, including clothing, accessories. Our clothing collection includes tops, dresses, pants, and more. Our accessories collection includes bags, jewelry, and hair accessories.
Q: Are your products ethically sourced?
A: Yes, we are committed to responsible fashion and ethically source our products. We work with manufacturers who prioritize fair labor practices and use sustainable materials.
Q: How can I place an order?
A: You can place an order directly on our website. Simply select the product you want to purchase, add it to your cart, and proceed to checkout. We accept all major credit cards.
Q: Do you offer free shipping?
A: We currently off $5.00 Flat rate shipping on all orders within the United States. More Shipping options to come.
Q: What is your return policy?
A: We accept returns within 14 days of delivery. The item must be in its original condition, with tags attached. Customers are responsible for return shipping costs.
Q: How can I contact customer service?
A: You can contact us through our website's contact form, or by emailing us directly at support@openandtrue.com. We typically respond within 24 hours.